Last Updated: January 2026

This Privacy Policy explains how Scout Rate collects, uses, shares, and protects information when you visit our websites or use our products and services (collectively, the "Services"). If you do not agree with this Privacy Policy, please do not use the Services.

Important note for business accounts: If you use the Services on behalf of an organization, your organization may control and administer your account and any data submitted to the Services by you or your users. If we process personal information as a service provider / processor on behalf of a customer, the customer's applicable agreement and instructions generally control our processing of that customer data.

1. Scope

This Privacy Policy applies to information collected by Scout Rate through the Services. The Services may include links to third-party websites or services. We are not responsible for the privacy practices of third parties, and you should review their policies before providing them with information.

2. Information We Collect

We collect information in the following ways:

• Information you provide. For example, contact details (such as name, email, phone, company), account credentials, support requests, and any content you submit through the Services.
• Information collected automatically. For example, device and browser information, IP address, approximate location (derived from IP), pages viewed, links clicked, and usage/activity logs.
• Information from third parties. For example, when you connect third-party tools to the Services or when our resellers/partners refer you to us (in each case, as permitted by applicable law).

3. Cookies & Similar Technologies

We may use cookies, local storage, pixels, SDKs, and similar technologies to operate the Services, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings and (where available) in-product preferences. If you disable cookies, some features may not function properly.

Some third parties may use cookies or similar technologies to provide analytics or advertising services. You can learn more about interest-based advertising choices at www.aboutads.info/choices.

4. How We Use Information

We may use information to:

• provide, operate, maintain, and support the Services;
• authenticate users and secure accounts;
• process transactions and manage billing (as applicable);
• communicate with you about the Services, including service notices, security alerts, and administrative messages;
• personalize and improve the Services, including troubleshooting, analytics, and quality assurance;
• market and promote the Services (subject to opt-out rights and applicable law);
• comply with legal obligations and enforce our rights and agreements.

5. Mobile Communications & SMS Data

If you provide a mobile phone number, it may be used solely for account-related communications, licensing reminders, course access notifications, compliance updates, and other transactional or informational messages directly related to Dealer Educator™ services.

We do not use mobile phone numbers for unsolicited marketing or promotional messages. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.

6. Legal Bases (EEA/UK/Switzerland)

If you are located in the European Economic Area ("EEA"), the United Kingdom, or Switzerland, we process personal information only when we have a valid legal basis, such as: (a) to perform a contract with you, (b) to comply with a legal obligation, (c) where you have provided consent (which you may withdraw at any time), or (d) for our legitimate interests (such as securing and improving the Services), where those interests are not overridden by your rights.

7. How We Share Information

We do not share personal information except as described below:

• Service providers. We may share information with vendors and contractors who help us operate the Services (for example, hosting, support, communications, analytics, fraud prevention, and payment processing). They are authorized to use the information only as necessary to provide services to us.
• At your direction. We may share information when you choose to integrate or connect third-party services, or when you otherwise instruct us to do so.
• Legal, safety, and rights. We may disclose information if we believe in good faith that it is reasonably necessary to comply with law or legal process, protect the security of the Services, prevent fraud or abuse, or protect the rights, property, or safety of Scout Rate, our users, or others.
• Business transfers. If Scout Rate is involved in a merger, acquisition, financing, due diligence, reorganization, bankruptcy, receivership, or sale of assets, information may be disclosed and/or transferred as part of that transaction, subject to applicable law.
• Aggregated or de-identified information. We may share information that has been aggregated or de-identified so it cannot reasonably be used to identify you.

8. International Data Transfers

The Services may be operated from, and information may be processed in, countries other than where you reside. When we transfer personal information internationally, we use appropriate safeguards as required by applicable law (for example, contractual protections such as standard contractual clauses, and other lawful transfer mechanisms where available).

9. Data Retention

We keep personal information only for as long as reasonably necessary to provide the Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods can vary depending on the type of data, how it is used, and legal requirements. We may also retain information in backups for a limited period.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the Internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your Choices & Rights

Depending on your location and how you use the Services, you may have certain rights and choices regarding your personal information.

• Marketing communications. You can opt out of marketing emails by using the unsubscribe link in those emails. Even if you opt out, we may still send you non-marketing communications related to the Services (such as security or billing notices).
• EEA/UK/Switzerland. Subject to applicable law, you may have rights to access, correct, delete, restrict or object to processing, and obtain a copy of certain personal information. You may also have the right to lodge a complaint with a supervisory authority.
• United States (certain states). Subject to applicable law, you may have rights to access, correct, delete, or obtain a copy of certain personal information, and to opt out of certain processing (for example, certain targeted advertising). We will honor verified requests as required by law.

12. Children's Privacy

The Services are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Services and update the "Last Updated" date above. Your continued use of the Services after an update means you accept the updated Privacy Policy to the extent permitted by law.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact: